Privacy Policy

Overview

Shear Kutz Barbershop uses customer information to provide appointment booking, account access, loyalty rewards, referral rewards, deposit/payment support, appointment management, and customer service.

Information We Collect

• Name and contact information, such as email address and phone number when provided.
• Account login information through supported sign-in providers.
• Appointment details, booking history, selected services, and appointment status.
• Loyalty rewards, referral activity, and reward redemption history.
• Deposit/payment status needed to confirm appointments.
• Device or usage information used to improve app reliability and security.

How We Use Information

• To create and manage customer accounts.
• To schedule, confirm, cancel, or manage appointments.
• To provide loyalty rewards and referral rewards.
• To process deposits or payment-related booking confirmations.
• To provide customer support and respond to account requests.
• To improve app performance, reliability, and customer experience.

Payments

Shear Kutz may use third-party payment providers to process deposits or payments. Payment information is handled by the payment provider according to their own privacy and security practices. Shear Kutz does not store full card numbers on this website.

Third-Party Services

The Shear Kutz app and website may use third-party services for booking, authentication, payments, analytics, hosting, and app distribution. These services may process information as needed to provide their features.

Data Retention

We retain information as needed to provide services, support customer accounts, maintain appointment records, comply with legal or business obligations, resolve disputes, and protect the security of the app and business.

Account Deletion

Customers may request account deletion through the app, by visiting the Account Deletion page, or by emailing support@shearkutzmiami.com. Certain transaction, booking, or security records may be retained when required for legal, tax, fraud-prevention, or business record purposes.

Contact

For privacy questions or account requests, contact: support@shearkutzmiami.com