Terms of Service

Overview

By using the Shear Kutz website, mobile app, booking tools, rewards program, referral features, or related services, you agree to these Terms of Service.

Appointments and Booking

• Customers are responsible for entering accurate booking and contact information.
• Appointment availability may change and is not guaranteed until confirmed.
• Late arrivals, cancellations, and missed appointments may affect booking eligibility or deposit handling.
• Shear Kutz reserves the right to modify, cancel, or refuse appointments when necessary.

Deposits and Payments

Some appointments may require a deposit or payment confirmation. Deposits and payment-related rules may vary depending on the service, appointment type, cancellation timing, and business policies.

Loyalty and Referral Rewards

• Rewards are provided at the discretion of Shear Kutz.
• Reward eligibility may depend on completed services, valid referrals, account status, or promotional rules.
• Rewards may not be transferable, redeemable for cash, or combinable unless approved by Shear Kutz.
• Shear Kutz may adjust reward balances to correct errors, fraud, abuse, or account issues.

Account Use

You are responsible for keeping your account secure and using the app in a lawful and respectful manner. Misuse of booking, rewards, referrals, or payment features may result in account restrictions.

Service Changes

Shear Kutz may update services, pricing, rewards, app features, website content, or policies at any time to improve the customer experience or support business operations.

Limitation of Liability

Shear Kutz provides the app and website to support booking and customer convenience. We are not responsible for interruptions, technical issues, third-party service errors, or losses beyond what is required by law.

Account Deletion

Customers may request account deletion through the app, by visiting the Account Deletion page, or by emailing support@shearkutzmiami.com.

Contact

For questions about these terms, contact support@shearkutzmiami.com.